NEW YORK (AP) — President Donald Trump calls the Consumer Financial Protection Bureau (CFPB) a place filled with “waste, fraud, and abuse.” He thinks it only hurts people. But many people, like Jonathon Booth, see it differently.
Booth, a 34-year-old professor, got help from CFPB when his credit card company unfairly charged him a late fee. He says, “CFPB helps with problems that are too small for court.” After he made a complaint, the CFPB quickly helped him get his $17 back.
Nurit Baytch, a disabled woman from Massachusetts, also used CFPB. She had problems with a contractor who damaged her things. She did not think she would get any help, but she received $100 after her complaint.
Seese, a retired teacher, had issues with debt collectors. After she complained to the CFPB, the calls stopped, and she felt safe and supported.
Many people believe the CFPB helps protect them from unfair businesses. They say it is good for consumers. If the CFPB goes away, they worry about where they can get help.
Vocabulary List:
- Consumer /kənˈsuː.mər/ (noun): A person who purchases goods and services for personal use.
- Fraud /frɔːd/ (noun): Wrongful or criminal deception intended to result in financial or personal gain.
- Complaint /kəmˈpleɪnt/ (noun): A statement that something is unsatisfactory or unacceptable.
- Contractor /ˈkɒn.træk.tər/ (noun): A person or company that undertakes a contract to provide materials or labor to perform a service or do a job.
- Support /səˈpɔːrt/ (verb): To bear all or part of the weight of; to hold up.
- Abuse /əˈbjuːz/ (noun): The improper use of something typically to achieve a bad outcome.
How much do you know?
Who is mentioned as a person who received help from the Consumer Financial Protection Bureau (CFPB)?
What was the reason for Jonathon Booth seeking help from the CFPB?
How much money did Jonathon Booth get back after making a complaint to the CFPB?
What state is Nurit Baytch from?
What kind of issues did Seese have before seeking help from the CFPB?
What do many people believe the CFPB helps protect them from?
President Donald Trump believes the CFPB is beneficial for people.
Booth is a retired teacher who sought help from the CFPB.
Nurit Baytch did not expect to receive any help from the CFPB.
Seese felt unsafe and unsupported after contacting the CFPB.
The CFPB is valued by many for its consumer protection efforts.
People are not concerned about losing the CFPB as a source of help.
Jonathon Booth, a 34-year-old , sought help from the CFPB after being unfairly charged a late fee.
Nurit Baytch, a disabled woman from , used the CFPB to resolve issues with a damaging contractor.
After making a complaint, Booth was able to get back $ from the CFPB.
Seese, a retired , found relief after seeking assistance from the CFPB regarding debt collectors.
Many believe the CFPB is essential for protecting consumers from unfair .
If the CFPB is no longer available, people worry about where they will find .
