A cyber attack tried to lock Co-op’s computer systems and take customer data. The hackers told the BBC they almost succeeded. This might be why Co-op is recovering faster than Marks & Spencer (M&S), which still cannot take online orders.
The hackers used software called ransomware, but Co-op’s IT team found the attack and acted quickly to stop it. This choice prevented major problems for the company, according to cyber experts.
The hackers claimed they stole a lot of customer data. They said they planned to use ransomware but got caught first. Ransomware locks computers and demands money for access.
M&S also faced a cyber attack over Easter, and it is still struggling. Personal data was stolen, but M&S said payment details are safe. They advised customers to reset their passwords.
Co-op plans to have its shelves back to normal soon, but it will take time to rebuild customer trust. Experts say showing improved security is important for Co-op’s recovery.
Vocabulary List:
- Ransomware /ˈræn.som.wɛər/ (noun): Malicious software that locks or encrypts files and demands payment for access.
- Recovering /rɪˈkʌv.ər.ɪŋ/ (verb): The process of returning to a normal state after a setback or issue.
- Cyber /ˈsaɪ.bər/ (adjective): Relating to or involving computers or computer networks.
- Experts /ˈɛk.spɜːts/ (noun): Individuals with a high level of knowledge or skill in a particular area.
- Trust /trʌst/ (noun): Reliance on the integrity strength or ability of a person or thing.
- Systems /ˈsɪs.təmz/ (noun): Sets of connected things or parts forming a complex whole.
