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NEW YORK (AP) — President Donald Trump calls the Consumer Financial Protection Bureau (CFPB) a place filled with “waste, fraud, and abuse.” He thinks it only hurts people. But many people, like Jonathon Booth, see it differently.
Booth, a 34-year-old professor, got help from CFPB when his credit card company unfairly charged him a late fee. He says, “CFPB helps with problems that are too small for court.” After he made a complaint, the CFPB quickly helped him get his $17 back.
Nurit Baytch, a disabled woman from Massachusetts, also used CFPB. She had problems with a contractor who damaged her things. She did not think she would get any help, but she received $100 after her complaint.
Seese, a retired teacher, had issues with debt collectors. After she complained to the CFPB, the calls stopped, and she felt safe and supported.
Many people believe the CFPB helps protect them from unfair businesses. They say it is good for consumers. If the CFPB goes away, they worry about where they can get help.
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Vocabulary List:
6 words · tap to reveal
ON
Accent
Consumer/kənˈsuː.mər/noun
A person who purchases goods and services for personal use.
Fraud/frɔːd/noun
Wrongful or criminal deception intended to result in financial or personal gain.
Complaint/kəmˈpleɪnt/noun
A statement that something is unsatisfactory or unacceptable.
Contractor/ˈkɒn.træk.tər/noun
A person or company that undertakes a contract to provide materials or labor to perform a service or do a job.
Support/səˈpɔːrt/verb
To bear all or part of the weight of; to hold up.
Abuse/əˈbjuːz/noun
The improper use of something typically to achieve a bad outcome.
